groupsDCC Communications

Communications Overview

A unified framework for site-DCC communication, governance, and change control.

At A Glance#

Questions and requests for the DCC can be addressed via the designated communication channels below.

Sites/SMEs
confirmation_numberHelp & Ticket Center (All members) - Primary channel
schoolTraining courses
videocamRecurring meetings with the DCC (biweekly)
Email requests will be redirected to the Help & Ticket Center
CCC
confirmation_numberHelp & Ticket Center (All members)
assignmentStakeholder Request Portal (PI only)
videocamRecurring meetings with the DCC (biweekly)
Email requests will be redirected to the Help & Ticket Center
CAS
assignmentStakeholder Request Portal
videocamRecurring Meetings with DCC
Email requests will be redirected to the Stakeholder Request Portal
Bridge Analytics
videocamRecurring Meetings with DCC

Guiding principles#

The DCC communication framework provides a centralized, secure, and scalable channel for site–DCC communication.

  • Centralizes communication within the Lasso Platform.
  • Eliminates fragmented channels (email and ad hoc messaging).
  • Ensures traceability through complete auditability of requests.
  • Enables structured triage and handoffs to appropriate domain experts.
  • Reduces site burden through clear, standardized communication pathways.
  • Separates operational support from formal governance and change control.

On this section#